Skills & Competencies for Healthcare Service Line Director

Healthcare Service Line Director job profile

JOB SUMMARY for Healthcare Service Line Director

Develops and manages all functions within a specific service line e.g., oncology, cardiac, women's, orthopedics.

JOB RESPONSIBILITIES for Healthcare Service Line Director

Establishes effective strategies for programs, product/service line, and physician integration and resource utilizations with the goal of increasing service line growth, efficiency, and patient experience.

Healthcare Service Line Director SALARY RANGE

BASE 50%
$184,199
TOTAL 50%
$200,285
Job Level
M04
Job Code
EX05000287
Education/Degree
Bachelor's Degree
Reports To
Top Management

Healthcare Service Line Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Healthcare Service Line Director skill and competencie below to view definitions.

8 general skills or competencies (Job family competencies) for Healthcare Service Line Director

1 Job Family Competencies – Medical Ethics
Proficiency Level -4
Skill definition-Applying and integrating moral values in medical practices to support healthcare decision-making.
Level 1 Behaviors
(General Familiarity)
Describes the process of reporting incidents that do not align with our medical ethics guidelines.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Handles patient information with confidentiality to show respect to privacy within constraints of the law.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Provides legal prescription of medical drugs to avoid harmful effects to the patient.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages hospital ethical teams to acquire proper knowledge of our organization's laws, standards of practice, and professional conduct.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Keeps abreast of trends in medical ethics affecting health care operations to integrate new standards and values.
See 4 More Skill Behaviors
2 Job Family Competencies – Patient Rights
Proficiency Level -3
Skill definition-Applying laws and rules protects patients with appropriate medical care and humane treatment.
Level 1 Behaviors
(General Familiarity)
Explains the rights of patients in the institution's rules and regulations to maintain quality medical care.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Provides a copy of the patient's medical records and explains the content to them.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Conducts inspections of health care facilities to maintain a safe environment for patients.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees all doctor-to-patient communication to adhere to any new patient rights law.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates a general care plan to address the identified patient needs and comply with patients' right to quality treatment.
See 4 More Skill Behaviors
3 Healthcare Service Line Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Healthcare Service Line Director
Proficiency Level - 4
5 Competency for - Healthcare Service Line Director
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Healthcare Service Line Director

1 Core Competencies – Business Performance Management
Proficiency Level -3
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Encourages staff to create alternative ideas or solutions after an unsuccessful initial approach.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages the dashboard displaying the business performance via reports, KPIs, and other indicators.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
See 4 More Skill Behaviors
2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers financial data to help support management in budgeting analysis and forecasting.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares and reviews the annual budgeting process to ensure effective and efficient budgeting.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
See 4 More Skill Behaviors
3 Healthcare Service Line Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Healthcare Service Line Director
Proficiency Level - 4
5 Competency for - Healthcare Service Line Director
Proficiency Level - 5

Summary of Healthcare Service Line Director skills and competencies

There are 0 hard skills for Healthcare Service Line Director.
8 general skills for Healthcare Service Line Director, Medical Ethics, Patient Rights, Clinical Policies and Standards, etc.
10 soft skills for Healthcare Service Line Director, Business Performance Management, Budgeting, Planning and Organizing, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Healthcare Service Line Director, he or she needs to be skilled in Business Performance Management, be skilled in Budgeting, and be skilled in Planning and Organizing.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.